New Cloud-Based Scheduling Portal on Resurgens.com Allows Patients to Find a Physician and Schedule Their Own Appointments 24/7 at Their Convenience
(Atlanta GA – Jan. 23, 2019) – Atlanta-based Resurgens Orthopaedics has partnered with Radix Health, Inc. to streamline appointment setting using their innovative cloud-based online DASH platform. DASH makes it quick and easy for new or existing patients to schedule an appointment with their doctor, and for new patients to find a physician in any specialty or any location and set up their own appointment.
The DASH platform is accessed through the Schedule Appointment button on resurgens.com and Resurgens Orthopaedics location and physician websites. Once there, patients find an intuitive, easy-to-use platform where they can search for a physician, find a Resurgens location close to their home or business, and schedule an appointment. The platform also sends follow-up reminders and other communications to patients, alleviating the need for staff members to confirm appointments via phone calls.
“We wanted to create a patient-centered digital front door that gives our patients the freedom to not only choose their own physicians and appointment schedules, but lets them do it at 3 a.m. if that is what is most convenient” said Dr. Douglas Lundy, Co-President of Resurgens Orthopaedics. “This new technology streamlines communication and empowers patients and physicians to seamlessly align their calendars.”
“The implementation of the DASH technology has made us more operationally efficient” said Dr. John Gleason, Resurgens Orthopaedics Co-President. “That means our doctors and staff have more time to spend on delivering exceptional patient care, which is our top priority as a Practice.”
Dr. Arun Mohan, Chief Executive Officer, Radix Health, said “I don’t know of a single orthopaedic practice in the country – health system or independent – that has rolled out online self-scheduling to their patients at the scale that Resurgens Orthopaedics has.”
Resurgens Orthopaedics is dedicated to getting their patients moving again with state-of-the art surgical and non-surgical procedures, including minimally invasive surgeries. It operates 24 offices throughout metro Atlanta and offers comprehensive musculoskeletal care in a single location. Now with 103 physicians, Resurgens remains the largest practice of its kind in Georgia and ranks among the top 10 largest orthopaedic practices in the country according to Becker’s Spine Review.
About Resurgens Orthopaedics
Resurgens Orthopaedics, one of the nation’s largest orthopaedic practices, has 24 offices throughout metro Atlanta, serving the residents of Georgia, the Southeast and beyond. Resurgens Orthopaedics provides comprehensive operative and non-operative musculoskeletal care in a single location, from injury diagnosis and treatment to rehabilitation and imaging services. With more than 100 physicians, Resurgens Orthopaedics provides specialized expertise and broad experience in the areas of sports medicine, joint replacement, neck and back surgery, foot and ankle surgery, shoulder and elbow surgery, non-operative spine care, hand surgery, arthroscopic surgery, epidural steroid injection, general orthopaedics and trauma care. (www.resurgens.com)
About Radix Health
Radix Health is a technology company that believes that patient experience starts with patient access. Our data-driven solutions align provider supply with patient demand, maximizing existing capacity and reducing delays in care. We help leading medical groups to optimize every step of a patient’s appointment journey – from alerting patients to needed care, helping them find the right provider, scheduling an appointment across multiple channels, and engaging with patients until the day of their visit. We take the busy work out of getting patients in the door so you can focus on the hard work of keeping them healthy. To learn more, please visit www.radixhealth.com or on LinkedIn, Twitter, or Facebook.
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